This message was added 5/4/2004:
I have been contacted by the operator of http://www.pearlsofwealth.com/ezlaptop/ regarding this page. Since she operates a program that goes by the same name as the program that operated at EZlaptop.com and EZlaptop.net, and because her program is in no way affiliated with EZlaptop.com except by name, she feels that this site, which informs people about the ongoing saga of EZlaptop.com/EZlaptop.net and offers a location for all the people who have been affected by the scam that ran at EZlaptop.com and EZlaptop.net, does not deserve to exist. I disagree.
But, I am more than happy to make it clear that the comments expressed here by me are not intended to be regarding her program at http://www.pearlsofwealth.com/ezlaptop/ – I mean only to rever to the now-defunct program that existed at EZlaptop.com and EZlaptop.net, and the problems it has caused.
I am adding this statment to the top, middle, and bottom of both of my pages regarding EZlaptop.com/EZlaptop.net, as a courtesy to the operator of http://www.pearlsofwealth.com/ezlaptop/ – I do not want there to be any confusion – any negative comments made here are NOT about the program at http://www.pearlsofwealth.com/ezlaptop/
IF YOU HAVE NOT ALREADY SIGNED UP, DO NOT SIGN UP FOR
I cannot say for sure yet whether they are entirely a scam, so everyone who already has an account (that hasn’t been cancelled yet), please keep clicking those links – when you get to 150, let us know what happens!
I just had my account forcibly closed.
I suspected that I had too many referrers or invalid links or something, because my credits seemed too high, so I emailed ezlaptop.com and asked if there was anything wrong, and if so, would they remove the extra credits? I made it clear that I did not believe myself to have done anything wrong and that I wanted to support their company and maintain a positive relationship and an open account.
Their response was to close my account.
Now, I can’t be sure of what happened (I think someone may have used illegal links or I may have had more than 10 referrals, and that’s what I was emailing to find out), but instead of letting me know WHAT was wrong or trying to resolve it, ezlaptop.com just closed my account.
I tried emailing ezlaptop.com several times, discussing the matter in a rational way, making it clear that while I had a guess as to what might have happened, I certainly didn’t break any of their rules myself. I tried discussing the matter as it relates to promoting a positive customer experience and creating an environment of positive customer service, but ezlaptop.com made it clear they are not interested in their customers’ interests or having a positive relationship with the people who are their source of their income.
Whether or not they ever actually send anyone a laptop, because ezlaptop.com is not interested in you beyond your $5, you should NOT do business with them. We can only teach these companies that treating people fairly is what we want by not giving our money to unfair companies.
There is no way to know how many referrals you have had until you reach 150 credits and get your account closed for having too many referrals. I emailed to ask how many referrals I had, and had my account closed without even reaching 150 credits. If there was anything else wrong with my account, I don’t know it for sure; ezlaptop.com wouldn’t tell me. They just closed my account.
I have done nothing but try to promote a positive reputation for ezlaptop.com in the past, but they had never done anything wrong to me before. Now they have shown that not only are they uninterested in having a positive relationship with their customers, but they are looking for any chance they can get to close people’s accounts.
IF YOU HAVE NOT ALREADY SIGNED UP, DO NOT SIGN UP FOR EZLAPTOP.COM.
(Also take a look at this post, with lots of comments and updates.)