I am becoming rapidly hoarse from having to raise my voice at customers who don’t listen all day. Like, they are hard of hearing or they have bad phones, or they have a lot of background noise, or they’re just bad listeners, but about one in three customers today (If it was every customer, I’d get my phone checked) requires me to raise my voice and repeat everything I say several times. I’m so glad that I get to go home now. I’ve been up far, far too long.
Luckily, typing this afternoon won’t make me any more hoarse.