Getting fed up with Smashwords

First, the good: Smashwords exists. It allows independent authors to publish & sell their eBooks in a variety of formats, all without having to learn how to encode their own eBooks or build their own online store. Smashwords has also partnered with many of the major eBookstores out there, including Apple’s, Barnes & Noble’s, Kobo, and coming soon: Sony, Amazon, and Diesel, putting independent books on all the major eReader platforms. Smashwords takes only a moderate cut of eBook sales, leaving the authors with most of each sale.

Now, the bad/bizarre: I have been fighting with Smashwords for the last two months (and over & over with other issues over the last year or so) over their inconsistent and sometimes inappropriate application of their “style guide” and “Premium Distribution” rules. Currently, six of my eBooks are held up from “Premium Distribution” – all for things that are also “wrong” with my other 18 already-approved eBooks.

What’s wrong, you ask?

Well, when formatting my books, I like to use both an indented paragraph and a small trailing space (less than 1 line-height) after each paragraph. I believe that this enhances readability on dedicated eReaders, and I’ve been doing it for years. When my eBooks started getting rejected for this, I took a look and discovered that the Smashwords style guide explains how to do both, then says you are not to do both, but only to do one. All 23 of my eBooks have the same formatting, in this regard. When my 7 latest eBooks were rejected for this, I emailed support about this, making reference to the 17 others that had already been approved and my personal preference for it, and Mark Coker (founder of Smashwords) emailed me to say that “since this is what you want we’ll let this through.” One of them was approved, the others stayed rejected until I tried re-submitting them yesterday – now they’re rejected again for this and other reasons:

I use page breaks. Apparently (this is a new one to me, so I haven’t checked the style guide again today about it) the style guide advises that “since not all Smashwords formats respect page breaks we recommend you insert two paragraph returns before every page break.” Which I do, everywhere I feel it is appropriate. I’m aware that “not all” the formats respect page breaks! Last time I checked, only 3 of their 8 formats retained my page breaks. At the same time, I don’t feel extra line breaks are always appropriate where a page break would be the best option, and in some of my front matter I only put a single line break, so that -if page breaks aren’t available- the front matter doesn’t stretch on and on with unnecessary space. (ie: if it’s all going to be on one page, let’s try to keep it all on one page!)

Whoever reviewed my eBooks for premium qualification also decided that some of my books need new covers and new titles. They think they might be too confusing. Here, take a look at my books on Smashwords. You’ll notice that the top 7 eBooks have similar covers and titles. If you actually spent more than the briefest moment looking at them, I suspect it would become clear to you that 6 of them are individual short stories from the same collection, and the 7th is the full collection – since that’s what it says in their descriptions. And if you downloaded the preview of any of the individual short stories, so does the Preface to each story, very clearly. So since what I’d like is for people who try one of the individual stories to buy the full collection, I’m doing what I can to keep the stories connected to the collection, both by title and by covers. If you scroll a little further down the page, you’ll see I did the same thing with 7 short stories from my 2009 collection, More Lost Memories. (All 8 eBooks of which have been approved for “Premium distribution” more than once without my being told they were “too confusing.”)

Actually, when I’d originally submitted the first couple eBooks from this new collection, I got an email from Mark Coker asking what I was doing. I replied with an explanation similar to the above & never heard anything back… and now I’m seeing them rejected with this reason included once again in the long list of things “wrong” with them.

Prior to April of this year, when I went through and re-formatted and re-created all my eBooks for Smashwords (because they had their meatgrinder re-process all their eBooks and then decided to reject about half of them from “Premium Distribution” for the following), it was because they were rejected re: their Copyright declaration. At first it was that I used a correct Copyright declaration that said Modern Evil Press was the publisher (it is), but had failed to mention Smashwords. I also wasn’t using their recommended license statement, which I consider excessively informal, because I was using a proper, formal license statement instead. I guess their automatic filter was looking for either their recommended license statement or the phrase “Published By [publisher] at Smashwords” – I opted for the latter. Of course, then I had to go through and do it all again, when a few days later their system started rejecting for including the © symbol on the Copyright page.

You know, because some eReaders might not display it properly.

So I’ve been rejected for properly declaring my copyright. I’ve been rejected for making informed decisions about how I’d like my books to appear on eReaders. I’ve been rejected because my book covers might confuse readers, “especially once these go out to distribution.” (Because people who would spend $hundreds on an eReader are obviously pretty stupid, right?) I’ve even been told I need to change my books’ titles. The audacity.

This is why I am beginning to get fed up with Smashwords. Yes, all my titles are available to customers who go directly to Smashwords.com, and “Premium Distribution” isn’t the end of the story. Yes, if I go re-format all my books (because if I only go re-format the 6 currently rejected, I won’t have consistent formatting across all my titles – I’m trying to be professional and consistent, so if I take out the trailing spaces after paragraphs in some, I’m compelled to take it out of all of them – and resubmit them all, hoping they don’t get rejected for some other, new reason) for the third time this year to accommodate Smashwords’ ever-changing requirements, then it would simply be a matter of them telling me what I can and can’t name my books and what my covers are allowed to look like. Yep.

In other news, I don’t have this problem when selling directly into the kindle store. Everything there just works (once I’ve hand-coded my book into their proprietary format). Ooh, and apparently I can sell my eBooks directly through GoodReads, now? Maybe I should suggest to Mark Coker that Smashwords should partner with GoodReads as a “Premium Distribution” channel. Because (seriously) I’m nowhere near fed up enough with Smashwords’ frustrations to pull my books or otherwise give up on them; I like what they’re doing enough to want to see them do better. That’s why I suggested (to founders on both sides) that Smashwords and Podiobooks (both distributors of independent electronic fiction) should work together – and now they do. That’s why I tell every indie or aspiring author I know about Smashwords. I love hearing about upgrades, enhancements, and new partners… even when they do lead to some of my books going undistributed for months at a time.

Next/new writing project

First: No, I haven’t painted anything recently. In fact, I’ve only painted one thing since the first week of February, and that was the cover of Time, emiT, and Time Again. I’ve put some effort into reading through part of the correspondence art course, but I haven’t finished working through it and I haven’t done more than a few sketches. I don’t know whether I’ll be showing at the Art Walk in September or October, but at the current rate, if I do, it’ll be all “old” work. (Not that 99% of people at the Art Walk would know.) Now:

I’m working on Untrue Tales… Book Four. I know I mentioned it on Twitter/Facebook, but in case you haven’t been following me; I began writing Book Four while I was in Las Vegas recently. (During the day while we were there, my wife Mandy was at a teaching conference, so I had plenty of time to work. Evenings were for having fun.) I got about 5700 words written in Vegas, and haven’t added a word in the three weeks since. Actually, I’ve been pretty darn depressed lately -including the last three weeks, comicon, Vegas, and for quite some time before that. I’m a bit surprised I was able to write anything at all. Luckily, I’ve been working on feeling a bit better and in the last week or two, and while I haven’t managed to get any actual writing done (and have actually experienced stress to the level of physical pain the last two times I tried to sit down to work on Book Four), I have been working through the story quite a bit.

I’ve seen/remembered quite a bit of the rest of the story, and it looks like instead of 7 books (or more) as I recall originally envisioning, the story will be well told in 6 books. The first three are done, you can read them now. I should have Book Four done within a couple of months. (ie: before NaNoWriMo’10) Then maybe I’ll write Book Five for release in early 2011 and Book Six for release in mid- or late-2011. I am planning on keeping them all very close to the same length as each other and as the first three books. The writing may (or may not) go quickly through all 3 books, one after the other, but I’m beginning to get used to the idea of investing months per book for editing/preparation/recording in advance of an official release.

I’ve just looked at a calendar, and if Book Four is ready by October 8th & I start podcasting it on the Modern Evil Podcast that week (immediately after TeaTA finishes its run), then it’ll run out in mid-December… Two more books of the same length would be another 5 months of episodes, if posted back-to-back, which would put the release of Book Five in December 2010 or January 2011 and Book Six in March 2011. Which I suppose would be alright. The first three were released in 2004, 2005, and 2006. I somewhat wish I could release the next three in 2010, 2011, and 2012… but I also don’t like the idea of sitting on a finished book for a year or more… and I kinda want to get all three books written as quickly as possible.

Of course, pre-2008 I was only writing/publishing about one book per year.

Now, for the release, I’m thinking of doing a modified version of what I’ve been implementing with my more recent releases (though certainly in line with the current availability of the first three Untrue Tales… books). I’m thinking of releasing the individual books 4-6 as eBooks and audiobooks and not as individual paperback books, then putting out the second trilogy as a combined paperback after all three books are done. I brainstormed a variety of models for putting out various other combinations of paper/eBook/audio at various intervals, doing various fundraisers, even thought about limited hardback releases, but due to the expense of paper (and the miniscule interest I’ve seen over the years in the individual books in the series in paperback) I think this will be the most reasonable plan. Then, maybe, I’ll look into doing a limited hardback release encompassing the full series.

On the writing itself: (Possible spoilers ahead) I haven’t written -or been in the mindset that created- books in the Untrue Tales… series for over four years. Since then I’ve been through a variety of life changes, not the least of which was my marriage in 2007. Despite Trevor’s having been reunited with his wife at the end of Book Three, their being together for the remainder of the series, and Book Four being about their life together before his being exiled to Earth, my relationship with my wife actually distances me from the relationship Trevor has with his wife. Writing Book Four has been an emotional stumbling block since (perhaps) 2005, and is the primary reason I’ve not previously continued the series. It was supposed to be about Trev & Toni’s love story, which led directly to his exile on Earth… and writing the core of that story is one I may never be able to do.

Luckily, upon examining the way the story needs to be told and how events unfolded prior to Trevor’s exile, I discovered that the emotional core of and the how-they-met-and-fell-in-love part of Trev & Toni’s story doesn’t get told in Book Four or (probably) anywhere in the series. Book Four is still nearly-all-flashback to what led Trev into exile, as told by Toni, but she’s keeping a vital element secret. Something that won’t be revealed until the cliffhanger ending of Book Five. Something which, since she’s keeping it secret (for good reason), means she won’t be telling the story of how they met, fell in love, et cetera, either. This takes a huge weight off my back re: writing Book Four.

I’ve also discovered that the tall man, the closest thing to an antagonist in the first 3 books, figures into Trev & Toni’s backstory and into future books – would you believe he’s actually a complex, sympathetic, and manipulated character? His love story, I get to tell.

Most of the rest of what I have planned, I can’t tell you about here. It would give too much away. But it’s going to be awesome. The main battle sequence in Book Five is mind-blowing, and the twist at the end of Book Five… well, the main storyline has been planned from the beginning, it’s just a few details that have needed ironing out. Most of which happens in a process very similar to remembering something that happened to me long ago… or far into my future. It’s hard to tell the difference, sometimes.

It’s coming. If you want to get early access, you can volunteer to be a ‘Beta Reader’ – you’ll get to read the books before the general public does, in exchange for giving me feedback on them. You don’t have to be a professional editor, you just have to be an interested reader (and familiar with the first three books in the series).  Email me, or comment below, if you’re interested.

Numbers for June, July, and 1st-half/YTD 2010

I realize I forgot to post numbers for June/Q2/1st-half during the last month. I partially blame this on Amazon, whose drastic changes to their reporting of kindle sales cause some headaches during the first half of last month, but I mostly blame it on my own depression. So. I’m not going to bore you with ALL the numbers. If you’re actually interested, email me or comment and ask and I’ll be glad to give you the full infodump. eBook downloads were down significantly in June, an average of 22% (up to 50% down for specific titles) but were back to “normal” for July. Podiobooks downloads were about as low in June as they were in May, but the dropped another 10% in July. Net drop in Podiobooks downloads since their peak in Dec’09/Jan’10 is roughly 50%, both in terms of total downloads and of ‘finished’ books.

Here are the eBook and Podiobook download numbers for the full Year-To-Date, as usual giving the total of eBook downloads, the total of Podiobook downloads, and the more-accurate (re: # of people who dl’d a full book) total downloads of the final episodes of each Podiobook, as: eBook/total-PB/final-PB

  • Lost and Not Found: 498 / 11,843 / 550
  • Dragons’ Truth: 755 / 8,785 / 965
  • Forget What You Can’t Remember: 648 / 28,446 / 828
  • More Lost Memories: 2 / 1,909 / n/a
  • *MLM/individual stories: 32 (24: Pay Attention)
  • Untrue Tales… Book One: 569 / 23,594 / 2,040
  • Untrue Tales… Book Two: 480 / 25,962 / 2,009
  • Untrue Tales… Book Three: 539 / 14,053 / 1,278
  • Cheating, Death: 13 / 31,773 / 2,340
  • Lost and Not Found – Director’s Cut: 1 / 2,526 / 297
  • Time, emiT, and Time Again: 1 / n/a
  • *TeaTA/individual stories: 1
  • Total for all titles: 3,537 / 148,891 / 10,307
  • Total, all time: 11,959 / 328,992 / 21,426

The two items marked with a * are for the short stories, from my two short story collections, which I have released as individual eBooks for $0.99-$1.99. Though they are also available on the podcasts, I have chosen to only count their audio downloads as part of the whole collections. Also, More Lost Memories wasn’t entirely available on Podiobooks.com until today, so there are no ‘finished’ numbers available yet. Time, emiT, and Time Again was available as an eBook in July, but does not start on Podiobooks.com until August 9th.

Overall, these numbers look good. Podiobooks downloads have been dropping all year, but are already passing last year’s numbers (with 5 months & a couple books to go in 2010). eBooks numbers are holding reasonably steady and have also just passed 2009’s totals – they’re not up to where eBook downloads were in 2008, but it’s still about 75-100 copies of each book available for free on modernevil.com, every month. The only books without huge download numbers are the ones I haven’t posted directly to modernevil.com – and even Cheating, Death (which only requires you to download from Smashwords to get the free eBook) has only had about 8 free downloads all year.

On the money side, I’m doing reasonably well. My goal for this year, financially, is to have Modern Evil Press operating at a profit. Any profit. I’ve reported a loss on my taxes the last two years, and would prefer not to have to deal with reporting a loss for a third year in a row. Due to a slight miscalculation or two, I’m currently about $20 in the red, year-to-date. Which is pretty close to a profit. If I sell a few copies of my new book, I’ll be there. If I decide to participate in the Art Walk again this fall, I just need to ensure I make more money than it costs to show. ((I haven’t been working on art at all, in months, so maybe I’ll just bring books. Or maybe I’ll start working on art again this month. Who knows?))

On a related note, I’ve just gone through modernevil.com and updated all the ‘Add to cart’ buttons with a new model for sales, based on the idea of ‘pay what you can’. I’ve always believed that this was the model I was trying to use, but I have the feeling people didn’t see it very clearly on the site, so I’ve tried to make it more clear. If you like my work and want to support its further creation, you can do things like buy the original art I’ve created for some of the covers (or in the case of my poetry journals, the original hand-written journals themselves), becoming a patron of the arts by spending hundreds of dollars. For $25 each (or $50 for the Untrue Tales… Books 1-3 combined edition), you can buy a signed paperback copy of any of my books; this flat rate is still based on the idea that you would like to offer your patronage, but that perhaps your budget cannot afford to invest $100-$500 right now. If that’s out of your price range, rather than personally selling my unsigned paperbacks and eBooks at list price, I’ve simply linked to several online stores where you can order them for list or less, typically from $5-$14. Then, of course, I also make my eBooks and audiobooks available for free, creating a spectrum from full patronage at one end to the ability to try my work for free at the other end, encouraging people to ‘pay what they can’ on nearly every page of the site.  Your feedback/comments/suggestions on this change are welcome/encouraged.

Time, emiT, and Time Again is now available

My new collection of science fiction short stories and essays, Time, emiT, and Time Again, is now available in paperback and as an eBook. I’ve also begun releasing the short stories as individual eBooks; I’m planning to put them out gradually over the month of July (partially to keep them on ‘new eBook’ lists a bit longer), though I’m keeping the essays for people who buy the entire book. Quick links for where to buy:

I’m already working on the audiobook version; if you subscribe to the Modern Evil Podcast, you’ve already heard some of it. It should begin running on Podiobooks.com in August, after More Lost Memories is complete there. Actually, I’ve already recorded the entire book, but still need to do most of the audio-editing… and I need to work on the music a while longer. I’m not happy with my first few attempts to compose the intro/outro music for the audiobook. Definitely not doing book-length bed music for it, but I’m a bit blocked on coming up with a melody/sound which encapsulates the entire collection.

I’m pretty happy with the finished book. After reading and re-reading the book over and over again in the last few weeks, it feels pretty solid. In case you’re wondering: I read each story aloud as soon as it’s written, for any immediate/obvious edits. About half the stories in this book were written a couple of years ago, so -while they’d already received quite a bit of editing- I re-read them recently, as well. Then when I’d written the first nine stories & essays, I re-read the entire book (aloud, again) before sending it to my Beta Readers. (Then I wrote the final story, Buying Time.) Then after I’d got the final feedback from my Beta Readers, after preparing the book for print, I printed out a proof and read that aloud (Finding even more errors!) before sending it to Lightning Source (my printer). Then I read it aloud again to record the entire audiobook.

The order of the stories and essays feels good. The balance between them is strong. There’s a wide variety of characters, time manipulations, and relationships. I’d have liked to have had more/longer essays, but that’s more a personal preference than that the book doesn’t work as-is; the essays currently in the book work well as brief interstitials between the stories, like a mental palate-cleansing. I’m happy with it, overall, and I think readers will be, too.

positive feedback

I was awakened yesterday afternoon by a phone call from an unfamiliar phone number. I always take calls from unknown, unfamiliar, and blocked phone numbers, preferring to lean toward optimism. Even when it interrupts my incomplete sleep cycle. (As I wrote in an essay in my upcoming release, Time, emiT, and Time Again, I live fairly ‘Unstuck From Time’ and the hours I sleep and wake drift casually around with little regard for the rotation of the Earth. In this instance, I had gone to bed a bit after 10AM and my phone rang a while after 3PM.) I answered the phone as politely as I could.

I do not recall the precise details of the conversation, but it began with a confusion. When the caller insisted that something must be wrong, that Untrue Tales… wasn’t all there, I immediately went into tech-support mode and tried to determine where their problem downloading might be. Soon, as they explained further and my mind wakened more, I realised that what they meant was that the story didn’t have an ending.

Which is correct. Only the first three books of the series are written, so far, and I have plans for at least another four (possibly six) books to complete Trevor’s story. I have been putting off continuing the story for the last several years. Book Four is supposed to be nearly entirely flashback, filling in the story that led to Trevor’s exile on Earth and separation from his true love, and I’ve worried that I won’t do the story justice.

I wrote & published (via Cafepress, originally) Book One in 2004, Book Two in 2005, and Book Three in 2006. In 2007 I began seriously working on starting Modern Evil Press, buying ISBNs, contracting with Lightning Source, and getting several books both in print and available for purchase everywhere. And got married. In 2008 I stopped working a day job and started being a creative full-time, devoting quite a bit of that time to creating audio versions of my existing books and writing Forget What You Can’t Remember and More Lost Memories, which were published on 1/1/2009. In 2009, in response to certain feedback from readers of FWYCR, I spent the better part of the year doing research on zombie novels, then wrote Cheating, Death. Then edited together the Lost and Not Found – Director’s Cut for sale as an eBook. So far this year I’ve put out the print edition of LaNF-DC and am nearing completion of this new collection of short stories and essays, Time, emiT, and Time Again. I’ve been busy.

Then, while I was working on Cheating, Death I had a few ideas for an alternate history universe where I could tell at least a few good stories. I’ve been doing a fair amount of research on the period and characters from which I intend to develop these stories from, but the task is far and away the most research-intensive project I’ve ever attempted. (Normally I prefer simply to write the stories and worlds that originate in my own imagination, rather than to attempt to start anywhere near actual history and real people.) So I’ve postponed it a bit, too. In fact, putting together (and expanding) Time, emiT, and Time Again was partially because I suspect that I might not feel ready for the first book to see print by the end of 2010, and I wanted to be sure to put out at least 2 new books this year.

On the other hand, I’ve received my first enthusiastic contact from a fan since Dragons’ Truth also led a few people to ask me if/when there would be a sequel. (My response to that is a question of where, exactly, one might go from the end of Dragons’ Truth. As soon as someone has a reasonable idea, I don’t see any problem with pursuing it.) I know thousands of people have downloaded the eBook and Podiobook versions of each of the three Untrue Tales… books, but the dropoff in readers/listeners from Book Two to Book Three is fairly significant, feedback & reviews are sparse & mixed, and I’ve long suspected that people aren’t getting to the end or don’t like the series very much. The only people who, prior to today, had asked me about continuing the series were people who hadn’t read it yet and were avoiding it because it was unfinished.

Actually, I’ve still been asked more frequently about the description of the fireplace in Book Three than when or whether Book Four will be written. As in: “I really liked the whole series, except for the description of the fireplace in Book Three. What was that about?” That, dear readers, was in the same vein as the entirety of Forget What You Can’t Remember; I was trying to simulate in the reader, via writing style and structure, the experience the character is having – forced on you by the act of reading itself. You like to feel tension and excitement while reading the tense, exciting parts of a thriller. You like to feel as though you are being romanced while reading a romance. I just tried to do the same thing with irritating distraction (in the fireplace), depersonalization disorder, and amnesiac confusion and ethical doubts (in FWYCR).

Yet I’ve now had a great conversation with someone who not only liked the Untrue Tales… books, but is eager and excited to read the rest of the series. Eager enough to look up and call the author’s phone number, to ask about the rest of the story. Which is, in itself, perhaps enough motivation to attempt to squeeze Book Four into my schedule before starting on the alternate history series. At first glance, I think perhaps if I start thinking about it now, I might be able to finish it & publish it by the end of August. Or perhaps September.

Even though I’m not much motivated to write it. I’m a bit distanced from the explicit erotica, violence, and (the core of the thing, which most readers will never notice) the central motivation for the whole project being the satire by exaggeration of the way series like Harry Potter and A Series of Unfortunate Events were unfolding at the time. Rather than despising such frustratingly written yet inexplicably popular books and wanting to mock them by emulating and exploding them, I just don’t care about them any more. Technically I had already got to that point by the time I published Book Three, but it has been a real stumbling block to the continued writing of the series. I will have to determine whether I can either simulate or replace that motivation, in order to continue the series without drastically altering the storytelling style.

Perhaps this comes down to that question of ‘why’ – Why I write, why I publish, why I do all this work. If I write “for the readers” I’ve got to finish the series. If I publish to be able to write what and how I want to write, I’m fine to go on ignoring it. I think it’s complicated and contains some of both of those (and other factors), which is why I’ve neither written the next book nor taken the first three out of print. I shall continue to think about  it, and I’ll see if I can start working on it this summer.