Crumbs left over from: Numbers, 2011

While preparing to write my big, long post with all the numbers from 2011 (and Q4/2011), I took the following screen grabs from Smashwords and iTunesConnect, showing a snapshot of my sales through various sales channels:

Apple eBook sales 2011
Smashwords eBook sales 2011

As you can see, the numbers are as small as I’ve been telling you. This isn’t the whole picture; there’s also a few dozen kindle sales, a few direct BN sales, my half-dozen direct Smashwords sales, et cetera, but I really liked that iTunes chart showing I usually only sell  two or three eBooks a month through Apple. Then the Smashwords summary of the year was also a bit dismal, so I captured it, too.

Then I totally forgot to include them in my big numbers post. So here they are.

my web-based eBooks, and whether to leave them there

You may not be aware of it, but last year I created web-based versions of … looks like seven of my eBooks. It was a significant amount of work to get them set up, because of the way I wanted to do it – I used a wordpress modification which allows readers to comment on every single paragraph individually, and to divide the text into reasonably small “bites” of content. So for books like Cheating, Death I could break it up by chapters (most are almost exactly 2,500 words – long for a web page, but not totally unreasonable (e.g.: putting a whole novel on one long, scrolling page)), but you can go in and comment on any individual chapter of the book if you wanted. (Say, if there were a typo, or a plot hole, or other problem. Or if there was a particular scene you liked or didn’t like, and wanted to say so.) I like the idea of it, and while I’m not generally a fan of what commenting tends to be on most sites, I’ve seen this sort of setup put to excellent use and I can imagine a lot of good things coming from it.

On the other hand, it’s ridiculously difficult to try to track how many people are reading such a thing. I’ve tried fixing it several times, but Google Analytics doesn’t report it properly. I’ve been downloading my server access logs and manually parsing them (to get eBook download numbers) since February of 2011, when 1 and 1 (my web host) changed their Web Statistics to “Site Analytics” and removed all the usefulness from the tool for me. I tried parsing out the data about access to the 7 domains/subdomains which hold the web-based versions of these novels, to try to get any useful data about how many people have been reading them, and to start I just parsed out February and December’s numbers (rather than going through the full year before figuring out whether I can get anything useful out of them). (Yes, I know, I could maybe write a script/program to parse the logs for me. That might even work for the eBooks, despite at least half of the logs being garbage (it looks to me like zombies accessing hundreds/thousands of nonexistent URLs, possibly as some wasted DDOS effort), but for these sites … I’ll explain.) The logs are a mess.

I’d have to figure out which IPs are robots, first, I think, so I can get rid of all the requests from them – a lot, lot, lot of the requests are clearly spiders following every single link on every single page. Since every single paragraph has a unique URI for its location and a corresponding link to the separate comments associated with it, there are hundreds/thousands of links per book which I know no human would ever have clicked; they’re links to comments which clearly say there are zero comments. From what I can tell, there’s at least one Russian spider/bot following every link of every page of all these domains at least once a month, using a wide range of IP addresses to do so. Plus google, which isn’t as thorough or as frequent – which seems reasonable, since none of these sites have been updated in the slightest in a year.

ASIDE: Oh, yeah, that’s another thing. There hasn’t been a single comment anywhere on any of the books in a year. (Well, come to think of it, those Russian IPs are probably the SPAM bots posting SPAM comments Akismet has no trouble automatically moderating. There are huge numbers of those.) Whether or not anyone is reading these versions of the books, they certainly aren’t commenting on them. Or linking to them (no trackbacks), or emailing me / calling me / texting me about them. (Aside to the aside: While I was in the middle of writing this post, I received a phone call from someone asking whether I buy poetry. The person says they have, maybe, six or seven poems. Apparently, ever. It’s like people can’t read.)

So I can pretty easily see how much traffic a particular domain/subdomain received, based on the logs. A lot of that is bots, not humans. Worse, the bots make it so, if I try to total up access to individual pages of each book, I’ll have to manually filter out all the requests the bots made for things humans didn’t. There’s no easy script for that, because I have to make a human determination about which pages humans might have clicked on and which ones they clearly didn’t (or aren’t worth counting), and there are hundreds to thousands of those little decisions per domain per month of data. Some of it isn’t just bots, but bot-garbage (requests for non-existent pages). I thought I’d take a look at the 1 and 1 Site Analytics to see what it said, and at the way, way lower Google Analytics numbers to compare, but … they’re all so wildly different from one another. For reference, the 1 and 1 official Site Analytics tool reports fewer than 1/4 of the requests for my most popular eBook file (not the web ones, the PDF) versus the raw logs those analytics are theoretically built from, and for other files I’ve already parsed, even the variations are all over the board. Likewise, if the 1 and 1 Site Analytics tool were to be believed, in December 2011 around a thousand different people each read one chapter of the web version of Cheating, Death (pretty evenly distributed across all 13 chapters), and a small handful read every chapter. My access logs show almost 2k page requests (almost double what 1 and 1 shows) for the same period. Google shows … twenty page requests from 11 visitors… though admittedly, they’ve mixed together numbers from four other books in that (all the books in the Lost and Not Found universe are on the lostandnotfound.com domain, and I can’t get Google Analytics to properly separate out the subdomains) so that’s 20 page requests across the several hundred pages of five books… and only really from 9 different pages, only 1 from Cheating, Death… except it isn’t that, either. Google has no idea what to do with these web pages.

So how many people are actually reading these versions? While I don’t want to actually invest the dozens of hours it would take to parse the data, at a glance it looks like very few. Possibly none, depending on the bots. Maybe a dozen people a month. Why am I asking? Because I have to pay the domain renewal fees on those domains every year, really. Is it worth $9/year (and/or the hassle of moving them to modernevil.com, or moving the registrations to another registrar, or whatever) for zero to perhaps a dozen people a month to read these versions of these books, instead of the other sixteen ways they can read them (seven free)? This year I’m cutting out recurring costs for things which my readers don’t take enough advantage of for them to be financially worthwhile (see my posts on canceling distribution, if you haven’t yet), and I’ve got a few months but I’ve got to decide whether or not to keep paying to maintain the dragonstruth.com and lostandnotfound.com domains… and whether, if/when I release the domains, I should bother getting the web-based versions of the books back up and running on one of the domains I’m keeping.

Speaking of which, what do you think about my moving this blog to, say, teelmcclanahan.com/blog/ ? That site probably needs a revamp, anyway, but if I’m paring down domains, maybe lessthanthis.com is one to subtract, too. Considering I never/extremely-rarely get comments, I’ll probably turn off blog comments while I’m at it. I ask these sorts of open-ended questions, questions only readers of the blog can answer, and don’t get answers… maybe I’d do better about not bothering to ask (or feeling compelled to ask) if comments were just … gone.

eBooks versus audiobooks, looking at my latest numbers

eBooks are on the ascent, serialized audiobooks are declining. At least for me and my books, they are. All the books I make available in one format, I’ve also made available in the other (except for poetry, so far), so comparing them seems pretty reasonable to me. There are a few discrepancies, for example Cheating, Death, which I made available for free as a serialized audiobook almost immediately, but kept the eBook for sale only for over a year, and which made very few eBook downloads (and a lot of audiobook downloads) during that period. Things like the Untrue Tales series give my numbers hiccups, because of the various versions which have been available over time, and ongoing differences between eBook and audio versions, not to mention that each successive book after Book Two gets fewer downloads. If you didn’t see my latest post with numbers for 2011, you may want to go take a look before reading this post. At least to realize, yes, all my analysis is based on real numbers, and lots of them.

For all my titles, every single one that was available in both formats, in 2011 the free eBooks were downloaded more frequently than the free Podiobooks. For every book other than Cheating, Death, the ratio of eBook to audio is not less than about 2 to 1, though the Dragons’ Truth eBook was downloaded almost 6 times more than the audiobook. If I just look at Q4 of 2011, the numbers are even more significantly disparate; even the Cheating, Death eBook was downloaded 4 times more than the Podiobook, and Dragons’ Truth was around 14 to 1. (Most titles were at 5 to 1 for Q4, though my least popular Podiobooks (short stories & director’s cuts) were at 6 or 9 to 1.) Looking at Q1, Q2, and Q3, I find that Cheating Death had twice as many audio downloads as eBook downloads, and that the Untrue Tales books were pretty closely matched, but that the rest of my titles were 2, 3, or 4 to 1 being downloaded as eBooks instead of as audiobooks.

In 2008, all the books I had available for free in both formats (and most of them in 2009) had more downloads as Podiobooks than eBooks. Consequently, I spent a lot more time and effort working on the audiobooks side of my production efforts. By 2010, even with eBooks downloads relatively flat, all my titles except Cheating, Death and the Untrue Tales series were doing better as eBooks. Those few titles’ popularity as audiobooks meant that my total audiobook downloads for 2010 were nearly double those of my eBook downloads, despite every other title going the other way!

One conclusion to draw from this is that the exceptions more closely represent the genres the audience at Podiobooks.com is interested in, and that my other titles didn’t do as well because they weren’t the right books for the audience. On the other hand, by mid-2011 my Untrue Tales books were being downloaded twice as often as eBooks, and in Q4 five times as often, plus in Q4 of 2011 even Cheating, Death had four times as many eBook downloads as audiobook downloads. Some of that has to do with my eBooks being linked to by big “free eBook” sites, but a lot of it has to do with more and more readers being turned on to eBooks, generally.

I can’t say whether the audience for serialized audiobooks is growing or shrinking, but based on my numbers, I can say that my appeal to that audience is shrinking or already tapped out. It’s possible that there’s a core audience of several thousand Podiobooks subscribers and it took me a couple of years to reach them, but that now all the core members have been exposed to my stuff it’s only the new members subscribing… and that the gradual decline relates to some expression of that. Yet even when, after a period without updates, I returned to updating regularly, adding new books every few months and at least one new episode every week, the peak my numbers hit was only about half what it had been about a year earlier, with 50% fewer titles to contribute to the total downloads. The average number of downloads my Podiobooks have been receiving, per title, has been pretty consistently dropping off for two full years, and are now less than 1/6th what they were in January 2010.

I don’t think this is just because they aren’t fresh, new titles – they’re the same titles I have available as eBooks, and eBook downloads have been moving pretty steadily upwards for the last year and a half. …and except for 4 inbound links in Q4 of 2011, I haven’t done or seen anything to advertise/promote any of my titles or formats over the others in the last two years. I hate marketing, promotion, et cetera, and I’ve been pretty lazy about it. I almost haven’t even Tweeted in the last two years. I blog a little, update Facebook/Twitter/G+ when I have a new thing, once or twice, then mostly don’t mention it again. So it must be something else. I think it’s just that the audience listening to audiobooks is small and the audience reading eBooks is growing.

Numbers for Q4 and 2011 overall

It’s that time again, kids! Time for a huge post with way too many numbers. Love me some numbers. You should see the spreadsheets I’m working with, here – if you think these posts have a lot of confusing numbers, know this is a tiny fraction of the data. If you want it all, I’ll gladly share it, just ask. I figure for most people, these summaries are more than sufficient.

Briefly, first, before we get into the hard numbers: eBook downloads were way, way up for Q4 of 2011. This is largely due to traffic from getfreeebooks.com, which linked to Cheating, Death on October 16th, to Unspecified on November 9th, to Dragons’ Truth on November 29th, and to The First Untrue Trilogy on December 23rd. Total eBook downloads (across all titles) were up more than 100%, quarter-over-quarter. Podiobooks downloads continued their decline; my numbers there only seem to hold steady or increase while I’m actively releasing new content, but mostly they’ve just been declining for the last two years. For Q4 I had roughly $29 in eBook sales, and Podiobooks lumped Q3 and Q4 donations together – my cut was $9.74 for the 6-month period (which equates to $12.99 in donations). I also sold a full set of the Untrue Tales series in paper for $50.

Now, so they’re in the same format as the other quarters of 2011, here are all the eBook and Podiobook download numbers for/through Q4 of 2011, as usual giving the total of eBook downloads, the total of Podiobook downloads, and the more-accurate (re: # of people who dl’d a full book) total downloads of the final episodes of each Podiobook, as: eBook/total-PB/final-PB

  • Lost and Not Found: 494 / 1,376 / 97
  • Dragons’ Truth: 2,123 / 1,527 / 155
  • Forget What You Can’t Remember: 729 / 5,828 / 140
  • The First Untrue Trilogy: 1,034 (eBook only)
  • The Second Untrue Trilogy: 557 (eBook only)
  • Untrue Tales… Book One: 1 / 3,032 / 198
  • Untrue Tales… Book Two: N/A / 4,015 / 264
  • Untrue Tales… Book Three: N/A / 1,656 / 144
  • Untrue Tales… Book Four: N/A / 1,301 / 113
  • Untrue Tales… Book Five: N/A / 1,140 / 113
  • Untrue Tales… Book Six: N/A / 1,076 / 102
  • Cheating, Death: 1,567 / 5,834 / 356
  • Lost and Not Found – Director’s Cut: 260 / 345 / 29
  • More Lost Memories (full): 335 / 702 / 39
  • More Lost Memories (ind. stories, eBook only): 3
  • Time, emiT, and Time Again (full): 277 / 761 / 48
  • Time, emiT, and Time Again (ind. stories, eBook only): 6
  • Last Christmas: 3
  • Unspecified: 1,537
  • Total Q4: 7,390 / 28,593 / 1,798
  • Total 2011: 17,502 / 151,233 / 9,784
  • Total all-time: 33,195 / 543,595 / 35,237


re: Podiobooks downloads: It looks like about 200 people started the Untrue Tales series, I lost a good chunk in Book Two, more in Book Three, but the 100 people who made it to Book Four stuck with it to the end – which matches what I’ve previously observed. Downloads of my short story collections and the Lost and Not Found – Director’s Cut were off by about 50% quarter-over-quarter, to fewer than 50 people finishing each title during the entire quarter. Everything else is just less than flat, part of a gradual overall decline.

re: eBooks: Only about half of the people who downloaded The First Untrue Trilogy downloaded the second, which has remained roughly true since I released the eBooks (60% over the life of the eBooks). (This is unfortunate, as I believe books 5 & 6 are some of my best writing to date, and that the second trilogy is much better than the first.) Unspecified was released at the beginning of Q4, and has been downloaded more in Q4 than all but 2 of my titles, which is saying a lot, since it’s a poetry book. The only titles which did better where my YA novel and my zombie novel, and Unspecified was only 30 downloads (>2%) behind Cheating, Death. All free eBook downloads were up for the quarter, probably owing to the free-ebook-seeking traffic linked in as mentioned above, but eBook purchases for the period were down again. It looks like I only sold 21 eBooks across all titles and all platforms during Q4, 2011. Continue reading Numbers for Q4 and 2011 overall

Variable book pricing

With the resolute decision to put an end to the silliness of paying for full distribution of paper books, many things are now able to be changed. (If you haven’t read my last two posts, on the costs of distribution and my schedule for canceling it, you should.) One of the key things is book pricing. I’ve tried a few eBook pricing experiments in the past, but I’m giving up on the wild guessing method of pricing in favor of an explainable (if not immediately obvious) algorithm for determining prices. But first, some discussion on eBook pricing:

This conversation goes around and around and around, and as various players in the publishing industry take one tenuous step after another, the details may change, but one of the core responses coming from readers about the price of eBooks is this: “eBooks cost nothing to produce, so why should I pay more than $x?” (Where $x varies by reader, usually being one of $9.99, $5, $3, or $0.99 – and there are various reasons why they picked those numbers, some of which I’ll cover.) The biggest problem with that response is its inaccuracy. Really, the marginal cost of producing one more copy of an eBook is only pennies. The book itself cost quite a bit to produce, especially if you expect the author to be paid, but also because traditionally published books also have the cost of (often) three editors, a graphic designer, an illustrator, at least one marketing professional, and someone (whether internal or external) to create the various eBook formats, and all that even when they’re only going to produce an eBook; there are more people and expensive processes involved if the book also has a paper edition. Even among the new wave of indie publishers (some people prefer to think of them as self publishers, but whatever) there is a growing consensus that they need to hire a professional editor, pay for copy editing, and hire a cover artist, at the least – all of which, for quality results, costs thousands of dollars. So if you want to pretend eBooks cost nothing to produce, you have to remember that the first copy cost hundreds or thousands of dollars to produce, and it’s all the copies after that where the marginal cost of pennies may begin to have some meaning.

When this is brought up, sometimes an intelligent person will respond with something like “once the book has earned out, there’s no reason for the price to be so high!” – Usually they want to buy a back-list title and are shocked to discover it costs almost as much for the eBook as the paperback! There’s no getting through to such people that books have value (apart from how much it costs to produce the copy you’ll read, how much is that story/information worth?), and rarely are they interested in a conversation containing the words “what the market will bear” because their dollar vote says “no, I won’t pay more than $x for an eBook!” …often, in protest, they’ll go buy the more-expensive paper book. (Or a used book. I would estimate that 90% or more of all my book, music, and movie purchases, in my entire life, have been of used items. Publishers hate the idea of me. I hate the idea that the world would let people be so poor they can’t afford books. I also love that the world has libraries; support your local library!) Of course, for big publishers with hundreds of new books per year, and thousands or tens of thousands of back-list titles, trying to track which books have “earned out” and adjusting their prices accordingly is a massive task. (Or it would be, if they didn’t have to track all the expenses and revenues of all their titles, anyway. I mean, they pay royalties, don’t they? They keep track of exactly how much each title cost, how much it has earned, how many copies are out on shelves, who has them, et cetera… Hmm…)

Anyway, I’m a small publisher. I only publish a few books a year, and only have a few dozen titles to manage, so far. With agency pricing (You think you hate it because you think it means higher prices, but really what it means is “publishers set the retail price, and all retailers keep the same cut of that.” Watch what I’m about to do with it. This is a possible future for agency publishing, once publishers get up to speed. Give them a decade or so.) I can alter the prices of my eBooks any time I want, and all the eBook retailers have to sell it at the price I set, and I can know for certain how much I’ll be earning on each copy sold. So what I’m going to do is this: I’m going to adjust the prices of my books based on whether they’ve “earned out” yet, and I’m going to do it for both the eBook versions and the paper copies I sell directly.

For books I’ve already published, the starting price of the paperbacks will be the list price on the cover. For eBooks the starting price will be half of that, rounded up to the nearest $.99. The floor for eBook prices will be $2.99 for book-length works, $0.99 for short stories. (If a short story is in a collection, I’ll be combining expenses & revenue from all sources, and applying pricing based on that aggregate. More on that, below.)

An aside: Why $2.99, and not $0.99? Blame Amazon; they pay me 70% on eBooks priced from $2.99 to $9.99 and only 35% on all other-priced eBooks. (On the high end, this means that even when my formula says an eBook should be more than $9.99, it won’t be, so you win on that end.) Well, plus this: In my calculations, which I’ll detail in a moment, I don’t assign a value to my time. As the author (& everything else) I only get paid after the book “earns out” anyway. Oh, and this: If you want the book for free, it’s still available for free on modernevil.com. So, that $2.99 price is for people who want to support the creator, but can’t afford the premium options.

Oh, and the floor for the paper versions will be based on (cost to print 1 copy + $2), rounded up to the nearest $.99. The $2 is what I earn from Amazon on those $2.99 eBooks when they actually pay the 70% (they don’t, always), so the amount I pocket from “earned out” books is roughly the same, regardless of format.

I have the prices I’ll be using for the updates I’ll be putting through over the next few days, and I plan to update prices once a month during 2012. (We’ll see where we are, after a year of this.) Probably in the first week of each month, based on the prior month’s sales. Or, if/when a premium item sells, immediately for the relevant title. Premium items will include: signed paperbacks, original artwork, and my original poetry journals, for now. I plan to leave most of my signed paperbacks at $25, and the prices of the cover art & journals have always been based roughly on covering the full expense of producing the published books. I still believe in the pay what you can model, also known as “Freemium” since it lets some people get the content for free, while others pay, and at the high end there are premium goods. I’m just modifying the way the cheaper of the for-pay versions of my content will be priced.

Here is how I’m calculating prices: Calculate what percentage of the total cost of publishing the book still needs to be earned, multiply it by the difference between the starting price and the floor price, and add that to the floor price. So, for example, my first novel, Lost and Not Found, has a paperback list price of $13.99 and a price floor of $6.99 (the eBook price starting point would be $6.99 and the eBook price floor $2.99). So far, it has earned 65% of what it cost to publish (not including my time) and has 35% left to earn. The difference between the list and floor is $7 and 35% of that is $2.45 (the difference is $4 for the eBook, 35% of which is $1.40), which gives us the (rounded up, remember) new direct paperback price I’ll be offering of $9.99 (the eBook will be $4.99).

If you didn’t follow that, don’t worry, you don’t have to figure anything out or update the spreadsheet. You just get to buy the books at a discount. Here are all the new prices (title: paperback / ebook / % left to “earn out”):

  • Lost and Not Found: $9.99 / $4.99 / 35%
  • Lost and Not Found – Director’s Cut: $6.99 / $3.99 / 33%
  • Forget What You Can’t Remember: $8.99 / $4.99 / 26%
  • More Lost Memories: $8.99 / $4.99 / 41%
  • Cheating, Death: $4.99 / $2.99 / N/A
  • The First Untrue Trilogy: $9.99 / $4.99 / 12%
  • The Second Untrue Trilogy: $19.99 / $8.99 / 65%
  • Dragons’ Truth: $7.99 / $3.99 / 28%
  • Time, emiT, and Time Again: $5.99 / $2.99 / N/A
  • Unspecified: $4.99 / $2.99 / N/A
  • Worth 1k — Volume 1: $9.99 / $4.99 / 87%
  • Worth 1k — Volume 2: $9.99 / $4.99 / 83%

Where it says “N/A” it means the title has already “earned out”. I should note that for the purposes of this calculation, I am considering all expenses and revenue from the individual sales of Untrue Tales… Books 1-3 as part of those for The First Untrue Trilogy, and the same for 4-6 for the second. Since I originally published Book One back in 2004 but didn’t put out Book Four until last Fall, the first trilogy has had some time to get closer to “earning out”. Also, for reference, the percent of total expenses for the entire series combined remaining to earn out is only 35%, and if that ever crosses the line I may just drop the price of all editions of all books in the series to their floor prices. Also of note: Time, emiT, and Time Again has “earned out”, so all its individual short stories will drop from $1.99 to $0.99, whereas More Lost Memories is far from earning out, so most of its individually-available short stories will be increasing from $0.99 to $1.99.

For most of my books, selling just another 10 or 15 paperback copies (or twice that many eBooks) will allow them to “earn out” and both: reach their price floor, and start earning me money. A small handful of collectors could create the same impact.

There are some who will say I’m doing this backwards. That I should start prices as low as possible, to encourage “early adopters” and “build a critical mass” and gradually raise prices so that, when my book “hits it big” I’ll be “maximizing my revenue”. Actually, I read that exact plan on someone else’s blog a few weeks ago. It was by a guy who thought the book reaches full price point was after it had sold 15,000 copies. My highest-volume title has sold 62 copies (and well over 7k free downloads), so … not in the same ball park. On the other hand, with the system I’ve designed, my prices bottom out within about 25 paperback sales (or 50 eBook sales), so if ever I had such a popular book, most of the copies would sell at a low, low price – and earn me $2 apiece. Plus, as I keep saying, the for-pay versions of my books are all intended for people who want to support the creator, which is to say that “early adopters” are people who love my work and want to support it however they can; they’re willing to spend a little extra (and sometimes a lot extra). The free versions are for “building a critical mass” and if I ever had 15k sales of a title I’d know every one earned me at least $2/copy, or roughly a year’s pay if I got a “normal” day job (though likely I’d earn less at a day job, at my current theoretical earning potential).

I’ll begin updating eBook retailers soon, along with modernevil.com, so hopefully by the end of next week the new prices will be rolled out almost everywhere. Oh, and right now I’m thinking that, for future books, I’d start the eBook price at $9.99 and the paperback price at $25, to be sure they go down quickly… though that’s all in the air; with a successful fundraiser, they’d start at the price floor, and without one, the expenses are super-low. I don’t know. Cross that bridge, and all that…

Your feedback on this change is welcome. Comment, email, call, txt, whatever…

*Updated* I just updated the numbers (just after midnight, 1/1/2012) after doing a little more bookkeeping for the end of the year, and made a change for how I’ll be calculating expenses on Dragons’ Truth, so prices for both Untrue Trilogies and Dragons’ Truth have been updated in the chart above to reflect the most current numbers. For reference: selling one extra copy of each Untrue Trilogy (Thanks, John!) dropped the price of each book by another dollar. Sorry I hadn’t already taken that sale into account; I knew about it… Also: My latest calculations show that, for my first two poetry collections, I can’t afford to drop the price from $9.99/copy. I didn’t order enough copies to make the new model work, and I’ve already cancelled them at LSI so I can’t order more without paying setup fees again. So … for those two books, the paper editions are super-limited, and will be stuck at $9.99.